An Example of an E-Commerce success and its causes

Blooming Florist is one of the e-commerce shop which are provided a services of selling and delivery flower and other around the world. Blooming florist was found in Malaysia, Petaling Jaya on 1981. Until now Blooming Florist have 75000 retail outlet within their network coverage. Blooming Florist was managed and found by May and Martin Cheah.

Blooming florist website provided a various type of flower, bouquet, cookies, cakes, wines and others. Blooming Florist website provided various type of choices for the user of the website and make customers life easier because the customers doesn't have to work shop to shop to find the flower them want to buy. By having the blooming florist website it allow a user to purchase flower or others items through online at anytime and any date. Besides that, Blooming Florist is success because it allows the user to make payment in various types of methods.

Other than that, Blooming Florist also provided a wide delivery service to the customers whom allow them to deliver flower to their most love or friends in Malaysia or outside Malaysia because Blooming Florist provided a delivery service for within Malaysia and Outside Malaysia.

Besides that, Blooming Florist enable to success because it provided a safe and secure online payment and purchase which enable the customer to have a record of the payment and track their record of purchase or order.

Besides that, Blooming Florist also provided a refund service if the goods receive doesn’t fit to condition. By providing such services, it has enhance more customer to purchase the goods through online because if the goods was not in good condition can be return and refund back.

Blooming Florist also provided a self flower decoration service which enable the customer to decorate the flower as their like. By having such services, customer can have more choices rather than just choose the flower which has already been decorated because customer can create the flower decoration based on their own creative.

Because of such causes, Blooming Florist was a success e-commerce shop

For more detail can visit to : http://www.blooming.com.my/blooming/

An example of an E-Commerce failure and its causes

Pets.com is an example of E-Commerce failure. Pets.com launched in August 1998 and it went into liquidation after 9 months its commerce its business.
The main cause of this dot-com failure is the inaccurately and inefficiency in managed its business. As in the case stated, Pets.com was never able to give the pet owners a compelling reason to buy supplier online. For example, when customers make an order of a kitty litter, Pets.com will delayed the order, customer had to wait for a few days only can get what they want actually. And try to think what if the use of kitty litter is emergent for them at that moment? One of the purposes of online business is the save the customer’s time and try their best to fulfill the customer’s needs. However, Pets.com did not concern on the customer satisfaction, that why it lost a lot of its customers.

Besides that, Pets.com keeps making losses on selling its products. It is because they want to attract more customers to join their online pet store, they make a wrong decision. They had undercharged its shipping costs to the customers in order to attract customers, it actually lost money on most of the products it sold, and they have to bear the loss themselves.

Moreover, people found that Pets.com is an immature online shopping world, it was risk taking investors and founder. Pets.com had throw many money in the investment of infrastructure, and the most significant investment was its warehouse. They have to make sure that the company must get to a certain revenue in order to support its infrastructure buildout. To get to the certain revenue, the company needing a critical mass of customers to break even and this make the Pets.com facing a critical time.

Because of these main causes mentioned above, Pets.com failed to continue its business.

(written by siew wan)

The History and Evolution of E-commerce

E-commerce plays a crucial role in this modern and competitive business world. It is a process of buying, selling or exchanging products, services and information via computer networks. With the e-commerce, the company conduct their business activities by using electronic data transmission technologies, such as those used on the internet and the World Wide Web.

E-commerce actually began before the existence of the personal computers and it has grown into a multi-billion dollar industry. In year 1984, electronic data interchange (EDI) was being consistent through ASC X12. It gives assurance to the company that computer transactions will be completed with one another reliably. In year 1992, CompuServe offers online retail products to the customers; it creates the first chance to the customers to make purchases through their computer.

In year 1994, Netscape providing a simple browser, it allows users to surf internet by safe online transaction technology called Secure Sockets Layer. In year 1995, Amazon.com and eBay.com are launched and they are the two biggest names in e-commerce. In year 1998, Digital Subscriber Line (DSL) provides fast and always-on internet service to users across California. According to Business.com, internet had make $20 billion trade in year 1999. In year 2000, the US government stop to collect internet taxes until year 2005.

While the internet was developed, World Wide Web actually exists more than a decade ago and it becomes the most widely used service on the internet. From that time, banks start to use electronic transmission, which is electronic funds transfer to exchange data and also information. Businessman also start to conduct electronic commerce, it also known as electronic data interchange. It occurs when the company transmits computer-readable data in standard format to other company. Those documents that have been exchanged through the internet include invoice and purchase orders. They try to create a set of standard formats to transmit the information through the internet because it can reduce errors and avoid printing and mailing costs.

Compare to the years before, people has make a lot of developments and enhancements towards the e-commerce. Nowadays, it becomes one of the essential tools for us in this competitive business world. As a conclusion, we should always using e-commerce services in our daily life.

Ice Breaking - Lai Kuan

Name : Chan Lai Kuan
Age : 21
Location : Negeri Sembilan, Bahau.
Hobbies : Listening music, singing, reading, playing basketball, online and sleeping ^.^

Hi, I am student come from tutorial group 11 of Bachelor of Commerce (Hons) Accounting. My name is lai kuan. Some of the people say me is a quiet person, this is the comment for those who not familiar with me. Actually I am not quiet, all my close friends will say me is a noisy and naughty person. My hobby is to play basketball. When I am free, I will find my friends go out to play. Sometimes I prefer to stay at home to listen music, read books and online.

The 5 websites that I always visit are:

1. www.google.com
People who are always online sure will know the name of Google. This is the most famous website that allows people to search their information around the world. I like to use Google.com to search for assignment information because it provides more and high speed of searching results. By using of Google.com, anything that we want to know and learn about a topic can be found easily through searching in Google website.

2. www.msn.com
The features that used more in msn website are msn messenger and e-mail checking. I am the one who always use these two features to chat and connect with my friends. As we know, msn messenger allows us to chat with our friends, no matter where are the people located. It is easier for us to chat in longer time and share our files or music to friends.

3. www.friendster.com
In friendster website, I can view my friends’ profile and blog to know what they were done recently. Besides that I also can post my feelings on this website. Moreover, I can make other friends through this website.

4. comics.sky-fire.com
Comics and novels are the other materials that I like to read. So I like to visit the Comics.sky-fire website because it provides a lot of comics and novels. Moreover, this website will quickly update the new comics and novels. I will visit this website when I am free.

5. www.sogou.com
The sogou.com is an entertainment website. It provides world’s news, beautiful pictures such as artist’s pictures, wall papers, music file in types of English, Chinese, Korean, Japanese and others features. I always visit this website to listen music and view world’s news.

That all for my introduction thanks for contributed your time to read this article. Have a nice day.

Ice Breaking~~Siew Wan

hi, everybody~~(i'm the girl in right)

The first impression that I given to my friends (according to them) is, “wa, how come this girl so tall and so slim!!!?” Yapp, this cannot be denied, I’m tall and slim.

How tall?? 172cm, okokla…taller than normal girl a bit only~~ :P
How slim?? My weight is 55kg. Actually before study at UTAR, my weight was 52kg. Then?? How come?? Ya, absolutely, Sg Long is a place where have many delicious foods to fill our stomach!! That why…hahaha~~~ :D

My name is Chee Siew Wan, 21th years old, Aquarius. I’m from BAC tutorial group 11. My hobby is listening to music and song. I like listen song very much especially love song, from Jay chou.

Sometimes, I like to go to ktv too, not because I have a nice voice, but just went there to release myself. But now, I think I will be seldom to go ktv already, because of the economy inflation, my “pocket” also has to suffer the fact, haih... :(

Besides that, Chinese novel is my favorite too; novel written by Hiyawu is the most I like.

The 5 websites that I visited the most are as below:
a) www.goole.com
b) www.friendster.com
c) www.msn.com
d) www.y8.com or www.miniclip.com
e) www.8tv.com or www.ntv7.com
Google website is the most necessary website for teenagers today as it allows us to find any information that we needed to settle our homework. While in friendster website, I can view my friends profile and get to know more about them. Even thought we have less to meet each others, but via friendster’s blog website, we can know about their life. As like msn website also, I can login to msn messenger to chat with my friends. While in y8 and miniclip website, there have a lot of free on-line games.

That all about me, once again, I’m siew wan.
Nice to meet you~~ :)

Ice Breaking - Yee Min

Name: Tuang Yee Min

Age: 20 years old

Location: Johor Bahru, Kluang

Hobbies/Interests: Swimming, singing, shopping, sleeping, eating..Hehe.

Hello,everyone. I am a simple girl that come from Kluang, Johor, my name is Tuang Yee Min. Sometime I am quite emotional, but actually I like to meet friends around because friends always bring me a lot of unforgettable memories and it makes my life more meaningful. My lovely family has five members, dad, mother, sister, brother and me. Family is very important to me, they always stay beside me when I face difficulties. Thanks......

As we know, nowadays, internet plays an important role in this modern life compare to the years before. The Internet is a worldwide, publicly accessible series of interconnected computer networks that transmit data by packet switching using the standard Internet Protocol (IP). It is a "network of networks" that make up by millions of smaller domestic, academic, business, and government networks. They carry various type of information and services, such as electronic mail, online chat, file transfer, and the interlinked web pages and other resources of the World Wide Web (WWW).

The top five websites that I visited the most include http://www.utar.edu.my/, http://www.yahoo.com/, http://www.friendster.com/, http://www.haoting.com/ and http://www.y8.com/ .I use http://www.utar.edu.my/ to get the latest news and announcements of the school, such as new English Language program and the date of release for the result. Moreover, I try to communicate with my friends through the http://www.friendster.com/ and http://www.yahoo.com/. by the email. My hobby is listening to the music; http://www.haoting.com/ provides various type of music include English, Malay and Chinese songs. For the http://www.y8.com/, it is a user friendly website that provides to the users various type of free flash games as entertainment.

The top five internet activities that I done most by using the internet are check email, online chat, get information, play games and also listen to the music. As we know, internet brings a lot of benefits or advantages to us. As a user we should enjoy the services that provides by the internet properly and should not misuse it for the illegal purposes.

Ice Breaking - Alex Chia

Name : Alex Chia

Age : 21

Location : Cheras

Hobbies : Volleyball, Basketball, Gaming, Reading, Internet.

Status : Single (not available)

I am Alex from tutorial group 11 in bachelor of accounting. I am someone who are not friendly and not know how to social. But i am always try to make the friends around me to laugh. I like to play volleyball and basketball a lot because can help me to fill up my free time by doing something healthy. Besides that, i also like to play game. especially online game because by playing online game it enable me to get know more friends from other states.
The 5 website that i most like to visit is following :

1. http://www.google.com.my/
2. http://en.wikipedia.org/
3. http://www.msn.com/
4. http://news.bbc.co.uk/sport2/hi/football/default.stm
5. http://www.youtube.com/

I like to visit google website because it can allow me to find a lot of information related to my assignment and it also allow me to check mail because i have an gmail inside google which enable me to sent and receive mail faster.

Besides that, i like to visit wikipedia website because inside this website contain mostly the information that other website doesn't provided and it can help me to understand more about history and something new because this website is keep up to date and contain of lot information about the world. Besides that, wikipedia can be consider as online encyclopedia.

I like to visit msn website because it enable me to login to messenger which can let me to talk with my friends around the world through online and can save my phone credit. because online chat doesn't have to paid for each message if compare to phone which each sms charges 1 cent.

Hence i love to know sport new a lot. especially football news. because of this, i like to visit the bbc website because inside that website it contain the latest news of the football team and match result of each football team. by having this website it allow me to up to date about the news of the football world even me doesn't read newspaper. Besides that, this website contain some news that newspaper are not provided.

I like to watch movie too. because of this reason i commonly visit to you tube website. because this website provided a lot video which can let us stream to watch it. hence it can help me to save money from buying new dvd.

I thinks thats all for my self introduction. I will keep upload something new inside this blog. Take Care.....!!!